SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gflashy Wigs Online (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://wigsgf.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Came extremely fast and the quality is pretty good for the price!
The wig is very soft and very good quality.
Thank you, came to my house within a week
The wig looks great!!
thanks,very fast,I always order these,love them.
Great! The hair is of good quality, the wig is very true. Received with 2 beige cap
Great adition for my Geralt cosplay, very satisfied
Beautiful wig very clear and full of headphone
Delivered in 2 weeks, the wig came in excellent condition, thick, long, almost does not shed, looks pretty natural, I'm glad! Be sure to order other colors)
Hammer! So wow I'm flashed the has so a hammer quality. You can with the hands by go without the there knots are the approach looks right Real made and has even baby hair. So Wow am overwhelmed by the quality and'll me second only to the store the wigs! Hammer!
Beautiful! The very punctual store, the Dispatch the other day of the purchase, I arrive in Colombia in 1 exact month without problem, very good quality and abundant
Arrived super fast! Too loved this lace is perfect in every way, came right as I asked. Am held
Exactly what I was expecting ! Really good quality for the price ! A little but long to come but with corona virus it was expected
very nice wig, needed some plucking, and it was way too big for my head sadly :( the ear spot went over mine and i couldn’t cut it bc it wasn’t lace. it’s super super thick - too thick unless i put half up it looks better.
true to description
Good wig, all like the picture. Delivery fast, within 10 days arrived. The store was always in touch.
My wig is not bad for synthetic it is beautiful but except that it mixes very quickly and I lose a little control if no thanks to the store I like
The wig is really cute and longer than I expected. it's the right color, it's really soft and it has a very natural hairline. I would recommend it