SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gflashy Wigs Online (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://wigsgf.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
As usual the hair is beutiful. I love it just can't wait to wear it to work
Very beautiful color .thought the 99j color will be a shout one but the hair color was so cool . Love it
Incredibly beautiful feather photo
A good wig, thick, natural hair (lit for verification), soft. After washing, the hair was slightly wavy, they became slightly stiff. The color is about as in the picture. It's long, thick. The only negative-on the top of the head sticks out a small bundle of short hair, you need to hide them somehow. And so for such a cost an excellent wig. The store replied timely, the parcel sent quickly. Thank you for the goods.
I liked it, was quickly. Very good product i just thought that the volume was big a little bit.
beautiful thank you for the gift
Beautiful hair, I love it thank you store
it is real natural hair I love it very much, I will buy it again,,,, suggest for you all who want a real human hair,,, very nice and soft and cheap , I bought it many time from this store
real and soft human hair,,,,,,, I bought from this shop many times,,,, and very very happy with the hair and style. not thin and soft hair
I order for the third time. As always, fast delivery, the wig corresponds to all the indicators. Natural hair natural color, universal length. Super store, super goods. Five stars out of five. Recommend.
No smell, soft hair top
hair is really nice
Very good thanks guys
for the Price the Hsir is of high quality and so soft. I am 100% satisfied and can only recommend.
very nice wig. i love it
I am very grateful thanks
this wig Am inlove with it already ❤
Beautiful wig delivered before the scheduled date. Reactive store and listening to it. Thank you for the little gift
very nice hair I love it pretty much
Shipping was quick good communication with the store I’m happy with the purchase and will definitely be buying more hair was lovely and soft
Am so much in love with the hair this is my 2nd time of ordering hair from this store she's so nice. thank you so much sophie
Very beautiful but should be trimmed or cut properly
the best hair ever 3 time of buying from this store
Ultra fast delivery (in 5 days). Wig exactly as in the picture. Seller very listening. Great communication. I recommend it.