SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gflashy Wigs Online (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://wigsgf.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Of the three, this is the best, but also expensive for this quality. I have wigs cheaper but in quality better
Super soft and very good quality
Very cute and good quality for its price. The only minus is that cuz it’s long it gets messy easily but that’s normal.
good product, recommended store and store. good communication from the seller. I will buy more wigs later. recommended 100%
Pretty and soft
Perfect
Everything is fine, I came for a week with a courier! Quality for your money is excellent
I took video but I forgot to take pictures of him came super fast, I asked again
Fast Delivery
In Minsk received almost 2 months after sending. Track tracked. As in the description. My daughter liked :)) says, cool, well combed, does not shed. Set in the kit. Seller recommend. Thank you.
Excellent
Wonderful, perfect, exceeded my expectations!!! Arrived with 11 days.
Ordered 23.09 received in Volgograd 29.09! Only out of packaging, did not hair yet, I like, climbs like all Chinese wigs for this money. As a gift grid.
It’s great excellent price
Cool One
The wig is very good, the color is very beautiful and the wire is very good Instagram: franluitz
Beautiful hair
Snow white wigs of fine quality, very soft, neatly sewn in front, not leisfront, but still looks good, in place of the sample imitation of the scalp, looks good. Of the minuses-behind a little bald, but therefore I took two wigs, to further sew them together. Not much confused, and delivery by courier only two days to Moscow 0.0 is real, this is the fastest shipping of all I have tried. For such money is very, very worthy.
Good quality and not yellowed at all!
Great qualityand, wig is dense Imitation leather for czubku Super fast shipping and store very nice
the wig is the best you can get with that low of a price. ofc it doesn't have a lot of hair in the back but the quality of the fiber is really good, and it looks really nice when you wear it, the color is exactly the one in the photos. I highly suggest you to buy this wig! (also the shipment was very fast! Received in two weeks!)
So freaking cute, my mom loves the colors, I’ll definitely buy more from here! <3
Wig Wig, but, the hair comes out a bunch, quickly confused, figs unraveling, looks not natural at all
The wig is exactly the same as in the photos, its money is worth exactly. I came literally for 4-5 days personally in the hands of a courier. One minus-a little climb :(
Good quality, and fast delivery
True to photo, fast shipping like always took 2 weeks and 2 days :)
Nice wig! Delivery is super fast-only two days!!
Wig Super!! So like that I'm ready to wear at least every day... I thought about it... In general!! I recommend it to everyone, I think you will not regret it✨
The color is beautiful, very soft.
hair isn't very thick, but it's very cool
Very good for the price. I got a wig cap as a gift. I recommend the store.
Nice quality wig for price. Came with a wig cap. Easy to use. Nice and long. Works well for cosplays.