We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
I love that wig! It looks very natural, the quality at altitude, the hair falls moderately;) come and make sure my Instagram is @ banana_brain_books! Plus came very quickly, and in a post office; it was not necessary to drag on to hate mail.
The bangs are really to dark the hair looks super natural and not shiny very silky
Excellent quality! Unexpectedly good wig, you can not distinguish! Delivered by courier in a couple of days, very quickly!
A totally worthwhile wig, the hair is soft and good quality the cap. I'm going to buy more and great presentation.!
Perfect as on the description
Beautiful Super recommend great customer commitment
Excellent quality for this price. I do not have well-understood as it but to make photo is excellent
Just like the pictures, buy it for gift and I'm delighted!, it looks very natural!
Excellent wig, went to Minsk for about a month. Product davolna
Wig as the picture, I am very glad and not przestanę only on this u this store. Recommend
A good wig, corresponds to the description and photo.
I am very satisvied
I ordered two wigs. Both decent. Neatly packed all color as in the picture. Recommend.
Wig wonderful♥
Excellent product, as described, was wonderful and very natural.
SO AWESOME!
Beautiful, exceeded my expectations!
All okay, good product, free gift, reliable store.
Beautiful!!!
Wonderful too!
The wig is really cool. Thick hair, looks absolutely natural hair. But, for my 55 cm head volume, too much hair, feel like, as in a warm hat, a little more, but you can tighten the elastic band. The shade of hair is quite different from the photo of the store. Warm Shade, wheat, not blond, a little with a red light. If you have an oval thin face, then you will have a little bit of the volume of the wig. But it is still very high quality. But I do not want to go to the street in this way, stuffy head. Delivery is fast, a couple of weeks. In the set of 2 hats for the head. Purchase is happy!
The wig matched the product description very well and included two wig caps in the package. However, the wig was pretty tangled when I took it out of the package and shed quite a lot when I combed through. Other than that the wig is great. The wig is soft and smells nice.
Everything came quickly, in 7-8 days. i'm happy
Very good for its price. Will buy again down the track.
Thank you the parcel came quickly!!!
very nice good quality. I like it very much thanks !!!
The wig is beautiful, of excellent quality, looks like real skin where the road is
Wonderful hair, beautiful and natural.
Very natural Color.
The wig really liked, the hair looks estevno, the bangs are long, it will have to adjust a little. Not much climbing, but not critical. One minus-quickly confused
Wonderful wig, I'm delighted! I wanted to experiment, but in the end I will definitely wear it as necessary, thick, natural, keeps well! Thank you
Very nice. Looks great on photos as well. I recommend.
I got him in a month to Colombia, he's pretty light, in a few days I'll be counting how I'm doing with the wig, it's very silky, linda.
The wig came quickly, easy comfortable, but the hair climbs that upset me (((
amazing my wife love it!
Cool wig
Very good
Quick order and beautiful wig.