SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gflashy Wigs Online (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://wigsgf.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Not as thick as i wanted it to be
It came straight super fast, which I did not expect. The quality of the hair is straight fire, the gap is slightly visible-it is yes, but there is no special trouble in it. In the kit there was a mesh for hair
Very good product of good quality
Great! My daughter is delighted!!!
The track was tracked, the wig as real, felt like a girl.
The wig is adjustable size, the hair is pleasant to the touch, well made parting, the hair does not tangle, the wig is not liquid, the store quickly sent the order.
I arrive very quickly. Thank you
I came very quickly, for my money excellent quality.
Thank you all came, the wig is good as expected, delivery fast
Perfekt! Long and thick
I love this!
Received a day earlier the quality is there for synthetic so frankly I advise you this one for a wig not too expensive!
Better Wig that I smell to have the calite is so beautiful! In addition to that she put me very afraid of time to come! I am so satisfied with this purchase surely one of the best❤❤! There is a small fillet with. I recommend immediately!
It is super nice! Came kind of tangled a lot but it is really pretty and long better than some amazon wigs I’ve bought!
The parcel was delivered to Omsk in 16 days, very quickly. The store is sociable, quickly answered all questions and tried to ensure that the parcel quickly "came". The hair is very long, thin, so very quickly tangled. In the kit, the seller put a black mesh cap. My hair is real. The purchase is very satisfied.
Wig is okay shipping was very fast but the hair is falling off easily
amazing wig, excelent quality for the price delivered in less than a month. thankyou!
Very nice wig. Shame it isn’t a lace front or it would be prefect
En The k pedi mui good quality rewarding with much confidence
incredibly fast shipping