SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time. Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gflashy Wigs Online (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://wigsgf.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everything is super
The wig is cool, for such money is very good quality. Delivery was also quite fast!
Thank you!
Nice communication and excellent experience, I recommand
very good but not tested yet. same as picture. soon a picture from me because my camera is broken
I love this wig. It's awesome for the price!
Cute thanks
Looks amazing! Thank you!
Perfect
Very cool wig! I recommend to everyone!!! Delivery was within a week) the store put gifts, which is also very nice)
just like the picture. take 4ever to come to finland
I love the quality it's good can be washed ironing comb barely falls hair has quite a lot and it seems very real, highly recommended quality/price and color is wonderful, I will order more from this store
Cute
High
Excellent
Wig came of good quality. liked, thank you store!
Hair nice however can't wear them more nothing half hour, hurt head
So perfect wig
I'll order another one. Fast delivery. All in the description. I'm happy
The wig came in perfect condition, the quality is super like real thanks to the store. As a gift they put a colored strand and резиночкаи)
For me, a good wig, thank you, and even for such a price!
This is my second wig from You. I am mega satisfied. Recommend
Wig cool
I ordered a Brown store even put a green strand as a gift)
Pack dotarła to me after 2 days!!! All Super
Well, as always.
Extremely satisfied with the product and the store. Wig and price at the top !!!
Loved, very soft and very beautiful! It took almost 60 days calendar for SLZ/MA in times of pandemia.
Shipping fast. In 12 days delivered to the Moscow region. quality is good. Who doubts to order or not boldly order will not regret
Something beautiful quality super like natural wlosy
The wig looks very nice like real hair. Delivery less than a month In the parcel except for the wig was a pink false hair strand, wig net I liked very much, in the future I will order more✨
Delivery to Nov poshtu,
Came two weeks before Samara, very good wig, the color is excellent, looks natural. As a gift they gave more hair on a hairpin, nice, thanks!
I liked the wig, I advise. I took myself for images)
Great wig, came in two weeks
I'm delighted with the color quality softness of the hair mesh and rubber bands as a gift! I came pretty fast! Recommend
Really great!
The wig is cool, the color is very beautiful. Recommend.
Nice wig. Looks like natural. Subscribe to my INST: timeofthedead