SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gflashy Wigs Online (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://wigsgf.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The wig is very cool, soft, does not climb, delivered quickly, the goods were tracked. The store and the order was satisfied
Excellent wig, like real hair, soft, pleasant. More photos in Instagram @ animator_koko
I have never received the goods so quickly! Sent fast! It's faster! Wig chic! Soft hair and incredibly thick! Wonderful goods!
It came in 2 weeks, for such a price an excellent wig, I recommend the store
nice and soft hair, fast delivery
Beautiful wig as light and tr It's natural. I recommend to. Thanks to the store♥️ ️♥️ ️♥️ ️♥️ ️♥️. I'll buy more.
The wig is very high quality and looks natural. The store is super! Always in touch. The goods came very quickly. I will continue to order only from this seller. Recommend!
I liked the wig very much!
Luxury product, feels & looks like real! Quality and fast shipping.
Wig of good quality. Thank you store!
Super thank you very much, received! Good quality! Recommend!
Perfect Great responsible store! Recommend indeed! I ll be back for another one
Nice wig. Hair is not confused. Some hair fell out when I first brushed. Very much similar to natural hair.
Awesome wig, like your hair, just the best wig of those I have. Hair is soft, Nice, will wear, I have very thick hair
I feel great. The hair is soft. I love it. It came good and fast. It's perfect for transgender and cosplay.
Very nice and soft, can be adjusted.
wery pretty, fast shipping!
The texture, color and length of the hair are very beautiful. and delivery is so fast! Thank you! :)
Great quality,very comfortable and natural. I will order from other colors again. Highly recommended and very fast shipping.
Delivery fast, a couple of weeks away from power. The wig is very thick, no cheap glitter.
Looks very well. Good quality! Nice details and also received a gift from them! Deserves 5 stars!
Just like in the pictures!
Mega beautiful very easy and you can make hair styles without slipping and zipping
The top wig, does not climb, thick, took on the artist. The gap is not very natural, under the cap is it
Very! The lord brought it just in time, the day before comic con Thank you for everyone that made it! You are awesome!
Very nice I like the softness and it was so fast
Wig of very good quality. Length, color and texture faithful to the photos. The package arrived in France in ten days. The demarcation of the hair is seen a lot (we guess it's a wig) but for my personal use (cosplay) it's not at all shocking. I am very satisfied with my purchase.
love how the hair looks on me. very soft and very full.
Wig chic! Shipping fast. Seller Thank you
Wick of good quality, very happy
Beautiful super natural lot super happy lovely curl hair
Wig is Quality and Pretty
Wonderful wig for that amount. Perfect for photo, video shooting, theater performances. For everyday outings and ordinary weekdays, of course, no.
Super, definitely recommend as real hair. I'll order another red.