SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gflashy Wigs Online (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://wigsgf.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Fast delivery and very communication. The wig is soft. Ive orderd a 24 inch and the wig is 24 inch so i am happy with it
Looks very natural and full. Arrived fast and without any issue, i highly recommend this hair product
Great unit. Came as described. The pictures do not do the unit just. So versatile and soft. Will be using this vender again! Thank you so much for maintaining contact with me.
Hair was good quality, will be ordering again!
I enjoyed so much with this hair!! This hair is very good very naturally plucked. Hair was soft! Seller was very responsive to me. She sent me a picture of the hair before I decided to purchase which made my decision to get this hair easier. definitely order from Ever Beauty again.
The hair is bomb! Very full and the curl pattern is beautiful ... it’s also true to length! I will definitely be purchasing from this vendor again for curly hair.
I am so happy, the wig is perfect, the hair is beautiful too.
Very very happy with my purchase. Very kind and professional store
Lovee this hair absolutely amazing
Love the hair and will definitely buy again. Wish I had taken the 14inch instead of 10inch. Delivering was fast and communication with the store was absolutely great
OMG the hair is so beautiful and looks natural. I am very satisfied with my order. it's so full as described. I am going to order more from this store. seller communicated with me through out. thanks seller. I really recommend.
I have not done nothing yet when I do I will leave a feedback was so far the hair is beautiful
i am beyond pleased with the quality of the hair, the price and the arrival time. Communication was wonderful. Hair so good i wish i had a youtube channel to promote it with. I love it.
i love the hair cant wait to try it out
Amazing wig very soft and doesn’t shred and hold moisture
this deep wave hair is amazing I will continue shopping with you guys. it's so soft true to length and the store stayed in contact up into receiving my order.
Love it very pretty and soft
i will reorder i love this wig. it doesnt shed at all. its another perfection for me
Love the wig nice texture came on time fast got a lot of compliments
I love it this hair is mad cute
Loved the hair ! Exactly like pictures
Really the best store i know on Alie. The hair js supersoft. Beautifull curls. Delivery in 4 days to the netherlands. Will add pics when wig is on. Love to this seller. Always the best hair
The wig is beautiful I really did not expect this quality I am super happy. I recommend at 100%. She arrived in 4 days
The hair is beautiful and really good quality! also the rep I worked with to ensure my delivery was in time for my wedding was wonderful. Her name was Linda. Highly recommend the hair!
I recommend 100% it's hair, the shipment was fast and clear. The store keeps you informed of your very satisfied order.
Hair is beautiful as photo.love this hair!
Thank you so much the hair is soft and natural love it:)
This wig is absolutely beautiful. I love the texture of the hair after I wash it… Amazing! I most definitely will be ordering more from this vendor (store) Love the fact that this cellular customer service is phenomenal
This wig is everything. It's full. It has luster and it looks my own hair.
Love it but it shed a little
hair is soo bomb can't waiit to wear it!!!!..
The hair is absolutely beautiful xxx
Fast delivery and I love the hair! Soft and no shedding so far Thank you!
I was a little scared about getting a wig but I was this turned out to be really pretty and work the money, I highly recommend
This is simply the best hair! It’s true to description. The curls and texture is absolutely perfect! It also holds in the luster like none other. I would definitely purchase again! The hair arrived in 3 days flat!!! I recommend.
This wig is so so amazing.Idk where to start the hair quality is great, it curls beautifully so nicely. Holds whatever hairstyle you do very well. I ordered the 20" 150 density first, but finally i added money for the 24" 250 density, i am so happy when i receive the hair, thanks so much ever beauty!!
it is absolutely beautiful! if your order from them I guarantee you are going to love it. no shedding beautiful curl pattern! I will be ordering again soon!